TheCargo ConnectDownload

Calls, texts and email, in one app.

For brokers, carriers, dispatchers and recruiters. Sam, the AI agent inside, flags fraud and bad calls before they cost you.

Download for Mac

Apple silicon & Intel, 251 MB

Download for Windows

Windows 10 and later, 129 MB

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Inbox

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  • Danny P.

    9:38

    Recruiting line, answered, 2:14

  • Summit Auto Transport

    9:24

    Rate con signed for load #48207. BOL attached.

  • Mike R.

    9:12

    Outbound quote, 6:12, scored 83

  • Luis · CDL-A

    8:57

    Yes I'm interested, what's the lane?

  • Brenda · Dealer

    8:40

    Three units ready at the Tempe lot. Gate code in the BOL.

RecentsInboxContactsKeypad

Logistics runs on tools that were never built for logistics.

A typical team pays for a phone system, a generic inbox, and a pile of add-ons. None of them talk to each other. None of them know what a load, a carrier or a driver is.

  1. Too many tools

    Calls in one app. Email in another. Notes nowhere. Agents switch tabs all day.

  2. Fake emails

    Phishing and look-alike domains hit the inbox daily. One click can cost a load.

  3. Blind calls

    Managers can't hear every call. Bad habits and missed deals stay hidden.

  4. Late warnings

    Compliance problems are found after the damage: a claim, a complaint, a lost customer.

  5. “Scam” labels

    Recruiting calls show up as spam. Drivers never pick up.

Your inbox is the #1 way in.

Fraud in freight has moved to email and phone. Thieves fake carriers, brokers and load boards, then wait for one agent to reply or click.

A generic inbox can't tell a real carrier from a hijacked one. It doesn't know an MC number, a load, or a pickup, so the fake email looks normal.

Ridgeline Carriers

billing@ridgeIine1-carriers.com

Example

Updated remit-to for load #48213

Hi team,

We've switched banks.2 Please send payment for load #48213 to the new account below, effective today.

Routing ••••4410 · Account ••••9921

Accounting, Ridgeline Carriers · MC 11844213

Example email. Company and numbers are invented.

fraud emails blocked in one quarter (Q1 2026)
527,940
jump in blocked fraud emails vs. a year before
~50%
spoofed phone calls caught in the same quarter
71,801
rise in identity theft cases, year over year
+89.6%
Where freight fraud startsShare of incidents, Q1 2026
  • Email-based ~26%
  • Ownership change ~20%
  • Other

Source: Highway, Q1 2026 Freight Fraud Index (as reported by SDCExec, AJOT and Talking Logistics, May 2026).

You can't fix what you can't hear.

Most managers review a handful of calls a week. The rest is a guess until a customer complains.

3 of 100

calls a manager actually hears

Most calls never get heard. Coaching is random. Top habits never spread.

Day 20

when a problem gets found

18 days · nobody noticed
Flagged the same day
Day 1 · Risky promiseDay 20 · Complaint

Problems show up late, after the money, the review or the customer is gone.

Your recruiting line looks like a scam.

Recruiters dial hundreds of drivers a day from the same few numbers. Phone carriers see the volume and slap on a “Potential Scam” label. Drivers see it and swipe red.

Today
Fewer answers mean more dials, and more dials mean more flags. The line burns out and you buy new numbers.
Connect
A better workflow keeps your numbers clean, so drivers see a real company and answer.

The workflow that fixes it

  • Registered business numbers

    We handle the setup.

  • Text first, call second

    Drivers know who's calling.

  • Spread volume across lines

    No number gets burned.

  • Sam watches answer rates

    It warns you before a line gets flagged.

Incoming call

Potential Scam

(312) 555-0147

Decline
Accept

Incoming call

Verified business

Your Company

Driver recruiting

Text, 2 min ago

Hi Mike, CDL job? Calling you now.

Decline
Accept

Two tools out. One app in.

Connect puts calls, texts and every email inbox in one place, built for carriers, brokers, dispatchers and recruiters.

  • Business phone system

    Calls + SMS, no load context

  • Generic email inbox

    No fraud check built for freight

  • Add-ons & spreadsheets

    Call notes, QA, compliance

TheCargo Connect

One app · desktop + mobile

  • Calls + dialer
  • Business SMS
  • All inboxes in one
  • Team + roles
  • Sam: security, compliance and call scoring

An AI teammate that warns you before it happens.

Sam reads every email, listens to every call, and watches how your team talks to customers and carriers. When something looks wrong, you know first.

Every email, call & text. Across all inboxes and phone lines.

Sam

Watching 4 inboxes and 9 lines

Today, across 4 inboxes and 9 lines

1,284
Emails read
312
Calls heard
906
Texts

Example data

Every call scored. Not 3 out of 100.

Sam scores 100% of calls on what matters in logistics and shows each agent exactly what to fix next.

  • See your best and weakest agents in one view
  • Coach with real moments, not guesses
  • Catch compliance slips on the same day

Call #482 · Outbound quote

Mike R. · 6:12

83

/100Call score

Greeting & intro
95
Asked the right questions
88
Clear price & terms
81
Compliance language
62
Booked next step
90
03:41 · Mike
“I can guarantee pickup Thursday.”

Sam’s coach tip. Don't guarantee a pickup date. Say “first available window” and confirm by text.

Questions teams ask before they switch.

What is TheCargo Connect?

TheCargo Connect is one app for a logistics team's calls, business texts and every email inbox, on desktop and mobile. It replaces a separate business phone system and a generic inbox, and adds Sam, an AI agent that watches every email and call for fraud, risk and bad habits.

Who is it built for?

Freight and auto transport teams: brokers, carriers, dispatchers and driver recruiters. It knows what a load, a carrier, an MC number and a pickup are, which a general office phone system or inbox does not.

How does Sam catch freight fraud in email?

Sam reads every incoming email and flags look-alike sender domains, requests to change bank or remit-to details, and carrier details that don't match the MC on file. The agent and their manager are warned before anyone replies or pays, with a prompt to verify by phone.

Does it really score every call?

Yes. Sam scores 100% of calls on what matters in logistics: greeting, the right questions, clear price and terms, compliance language and booking the next step. Each agent gets a coach tip the same day, and risky promises are flagged for review.

Why do our recruiting calls show up as “Potential Scam”?

Phone carriers label numbers that dial hundreds of drivers a day. Connect keeps recruiting lines clean with registered business numbers, a text-first-then-call workflow and volume spread across lines, while Sam watches answer rates and warns before a line gets flagged.

How do I get started?

Download the desktop app for Mac or Windows and sign up yourself. There is no sales call needed. If you'd rather talk first, call our founder directly.

Teams are switching fast.

6
broker teams moved their phones to TheCargo in two weeks
~300
users at a trucking company in a live pilot, shipped in one week
600+
more users in the pipeline

Download the desktop app and try it.

Sign up yourself. No sales call needed.

Download for Mac

Apple silicon & Intel, 251 MB

Download for Windows

Windows 10 and later, 129 MB

Z

Rather talk first?

Ziyobek · Founder, TheCargo

(415) 404-9036